Core System Testing for a Leading Life Insurance Company
With the growth of life insurance business and evolving market demands, the legacy core system could no longer meet performance efficiency and third-party integration requirements. The client developed a new core system but lacked specialized testing capabilities internally. They required a professional testing team to validate the new core system and ensure seamless parallel operations with the legacy system during transition.
- 01Complex CRM-to-core system channel
Complex CRM-to-core system channel interfaces with numerous use cases and intricate call logic.
- 02High expertise demanded
testers needed deep knowledge of core/channel business flows while overseeing end-to-end testing processes.
Developed a comprehensive understanding of insurance channel business systems, with full knowledge of the functionalities and processes of the systems under test.
Developed a total of 330 corporate CRM and channel interface test cases, and 300 corporate channel test cases.
During the execution of the corporate CRM and channel interface test cases, identified system defects and potential risks, making significant contributions to project quality assurance and meeting the client’s high standards for system performance.
The tested systems operated stably after go-live, with no production incidents reported, earning strong client recognition.
Handled CRM issue tickets and resolved blank form issues in the core system.
Compiled operational notes and partial user manuals for the new core system.