Delivers an integrated intelligent audio/video recording solution with standardized compliance.
Regulatory authorities require insurance agents to record and preserve key stages of the insurance sales process through audio-video recording ("dual recording"). For scenarios where consumers purchase insurance or financial products online independently, traceability of operational trajectories, images, and videos is mandated. However, the following issues persist:
Inconsistent Dual Recording RulesThe dual recording process is complex, and regulatory rules vary across regions. Unified management of dual recording standards is lacking, increasing operational pressure on sales personnel.
Disparity Personnel CompetenceSales staff exhibit varying skill levels, with some lacking proficiency in standard Mandarin or clear articulation of sales scripts.
Failure to Meet Regulatory RequirementsDual recording processes often fall short of compliance standards, and manual quality inspection entails excessive workload.
GienTech Intelligent Dual Recording System addresses compliance challenges under dual recording and traceability policies by standardizing the dual recording, traceability collection, and quality inspection processes. It provides an integrated, mature solution for dual recording and traceability while reducing compliance difficulties in financial product sales.
- Low Intrusiveness
Supports low-intrusive integration, automated quality inspection, and video export.
- Multi-Functionality
Includes real-time intelligent quality inspection, instant re-recording, automated task creation, document screen sharing, remote dual recording, external camera solutions, and all-in-one dual recording booth setups.
- Front-End Collection System
Features: Recording environment detection, script splicing, voice broadcast, identity verification, real-time voice quality inspection, and on-the-spot re-recording.
- Back-End Management System
Features: quality inspection task assignment, random quality checks, re-inspections, task reassignment, key task management, and other related functions.
- Pioneer in Intelligent Dual Recording
The first intelligent dual recording product successfully implemented in the insurance industry.
- Regulatory Compliance
Stably operational for over 4 years at a leading life insurance company.
- Real-Time Intelligent Quality Inspection
Instantly displays dual recording quality inspection results.
- Intelligent Voice and Image Recognition
Utilizes AI-driven voice recognition for audio and image recognition for video.
