Creates realistic business scenario simulations for human-machine interaction training, adopting a closed-loop "Learn-Practice-Test-Evaluate" model to ensure progressive mastery, enabling trainees to achieve true competency and effective communication, while enhancing training management through data-driven operations.
GienTech AI Training Companion System revolutionizes traditional manual training by shifting from passive "listening and watching" to interactive "practicing and speaking" through AI-powered human-machine drills. It enhances trainees’ communication and critical thinking skills, empowering them to become top-tier sales professionals.
The system employs advanced AI technologies—speech recognition/synthesis, voice quality inspection, knowledge graphs, sentiment analysis, and semantic understanding—to simulate real-world business scenarios. Its closed-loop "Learn-Practice-Test-Evaluate" model ensures progressive mastery and data-driven training management.
- Basic Courses
"Preview-Train-Master" structured modules for systematic learning of communication techniques.
- Visual Learning
Image-assisted memorization integrates graphics with content to accelerate comprehension.
- Video Sessions
Video explanations with subtitles reinforce retention via dual-sensory (visual/auditory) input.
- Challenge Arena
Competitive drills with solo/team PK modes to sharpen skills through peer challenges.
- Map Quest
Gamified tiered progression (easy to advanced) in a map-based interface for engaging learning.
- Personalized Plans
Self-paced plans tailored to individual needs for flexible, goal-oriented training.
- Online Exams
Digital assessments to evaluate knowledge retention, enabling fully paperless testing.
- Community Hub
Interactive forum to connect with peers, post topics, and join discussions.
- Immersive Anytime Training
Accessible on mobile devices, enabling users to engage in training during fragmented time slots. This approach significantly reduces resource costs related to training venues, materials, and instructors.
- 1-on-1 Customization
Adaptive courses tailored to individual progress and skill levels for accelerated growth.
- Diverse Training Modules
Engaging formats (e.g., challenge arenas, learning maps, short videos) to boost motivation.
- Rapid Course Deployment
Streamlined configuration, testing, and release with full online O&M for efficient management.
- Precision Analytics
Team performance dashboards provide data-backed insights for managerial decisions.
- Cutting-Edge AI
Leverages cutting-edge AI technologies—including intelligent speech recognition, knowledge graphs, and the ERNIE-BiLSTM-CRF neural network model—to significantly enhance product intelligence and deliver an optimal conversational experience.
- Industry-Specific Expertise
Covers multiple business lines—including P&C, life, bancassurance, online sales, and emerging channels—with dedicated scripting and maintenance workflows for each. Over time, this has built a complete and structured dialogue framework to ensure knowledge consistency.
