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Intelligent Operation Planning

Provide consulting services ranging from operation strategy planning, operation topic optimization to operation value assessment. By integrating operation model innovation and digitalization as dual drivers, it helps financial institutions multiply their operation value.

Service Overview
  • Operational Strategy Planning | Plan the strategic direction of operational transformation, design operational functions and operational control models, optimize operational organization, sort out operational transformation measures, design an operational value assessment system, define the transformation path, select win-win scenarios and guide their implementation.
    Operational Strategy Planning | Plan the strategic direction of operational transformation, design operational functions and operational control models, optimize operational organization, sort out operational transformation measures, design an operational value assessment system, define the transformation path, select win-win scenarios and guide their implementation.
  • Improvement of Branch Service Efficiency | Based on the repositioning and hierarchical classification layout design of branches, combined with the virtualization and cloud-based operation services of cross-channel planning and operation, the service and operation processes of the branch hall are reengineered. The management model and resource allocation and scheduling model of the branch are optimized, promoting the transformation and development of branch staff. An observation system for branch efficiency is designed. Through pilot projects, iterative optimization is carried out and gradually promoted.
    Improvement of Branch Service Efficiency | Based on the repositioning and hierarchical classification layout design of branches, combined with the virtualization and cloud-based operation services of cross-channel planning and operation, the service and operation processes of the branch hall are reengineered. The management model and resource allocation and scheduling model of the branch are optimized, promoting the transformation and development of branch staff. An observation system for branch efficiency is designed. Through pilot projects, iterative optimization is carried out and gradually promoted.
  • Shared operation construction | Determine the goals and strategies for shared operation construction, design the management model for shared activities, adjust the organizational structure and personnel allocation of shared operation in accordance with the "cloudification" and "virtualization", optimize the shared process in accordance with the requirements of centralized sharing, digitalization and decoupling of resources and tasks, and establish an intelligent scheduling mechanism and lean management mechanism including SLA, cost allocation and pricing.
    Shared operation construction | Determine the goals and strategies for shared operation construction, design the management model for shared activities, adjust the organizational structure and personnel allocation of shared operation in accordance with the "cloudification" and "virtualization", optimize the shared process in accordance with the requirements of centralized sharing, digitalization and decoupling of resources and tasks, and establish an intelligent scheduling mechanism and lean management mechanism including SLA, cost allocation and pricing.
  • Operational Risk Management | Plan the operational risk governance framework; Through typical process analysis, identify operational risks and construct an operational risk map; For the remaining risks, design integrated mitigation strategies and model tools for pre-event, in-event and post-event, optimize the operational risk monitoring and disposal processes, and build a risk prevention and control system; Sort out the operational risk evaluation index system and generate an operational risk management report.
    Operational Risk Management | Plan the operational risk governance framework; Through typical process analysis, identify operational risks and construct an operational risk map; For the remaining risks, design integrated mitigation strategies and model tools for pre-event, in-event and post-event, optimize the operational risk monitoring and disposal processes, and build a risk prevention and control system; Sort out the operational risk evaluation index system and generate an operational risk management report.
  • Enterprise-level Process Management | Establish a systematic process management mechanism, classify processes according to the framework, and sort out process assets; define process improvement mechanisms and process optimization and reengineering methods to enhance process performance; select typical processes for pilot verification to ensure compliance with actual requirements of the industry; combine management systems and methods to build process management tools to support process assetization, process digitization, and process performance evaluation, conduct various training and publicity activities, design process management reward and punishment mechanisms, and shape process culture.
    Enterprise-level Process Management | Establish a systematic process management mechanism, classify processes according to the framework, and sort out process assets; define process improvement mechanisms and process optimization and reengineering methods to enhance process performance; select typical processes for pilot verification to ensure compliance with actual requirements of the industry; combine management systems and methods to build process management tools to support process assetization, process digitization, and process performance evaluation, conduct various training and publicity activities, design process management reward and punishment mechanisms, and shape process culture.
Case Studies
A series of projects for the operational transformation of a city commercial bank

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