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Difficult Document Collection
Documents and knowledge originate from local user files, heterogeneous systems, and external sources, making centralized management challenging.
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Low Collaboration Efficiency
Lack of online editing and collaboration tools results in inefficiencies and frequent versioning errors.
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Hard-to-Find Information
With vast volumes of documents in various formats (text, images, audio, video, flowcharts), employees struggle to locate the right knowledge when needed.
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Inadequate Security Control
Knowledge assets span multiple classifications, including core intellectual property. Poor security management risks data leakage and knowledge loss.
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Limited Business Integration
The disconnection between business activities and knowledge repositories leads to poor knowledge accumulation and low business value.
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Low Intelligence Levels
Knowledge creation, search, Q&A, and recommendations lack intelligent capabilities, making it hard to produce or apply knowledge effectively.
GienTech’s ORIGIEN Knowledge Management Platform integrates features such as file management, online collaborative editing, knowledge maps, wiki-based knowledge bases, glossary entries, community Q&A, and intelligent search. It consolidates decentralized documents onto a single platform to enhance internal and external collaboration and empower business with unstructured knowledge. The platform supports the full lifecycle of organizational knowledge assets—from acquisition and storage to utilization and innovation—ensuring knowledge is both derived from and contributes to work.
Document & Knowledge Hub | Provides a centralized platform for file and document capabilities, offering unified management and collaboration technologies. This supports data asset consolidation and knowledge accumulation, accelerating enterprise digitalization and collaborative content development.
Enterprise Knowledge Management | Enables full-lifecycle management of knowledge assets—acquisition, storage, utilization, and innovation. Features include a knowledge portal, intelligent search, wiki knowledge base, knowledge map, glossary, community Q&A, and knowledge push, ensuring knowledge circulation and value realization across the business.
R&D Document Collaboration | Delivers comprehensive document collaboration for product development teams, supporting rich text, Markdown, flowcharts, mind maps, and code blocks. Teams can annotate and comment in real time. Ideal for managing R&D documentation (technical specs, requirements), sales and support materials (product briefs, solutions), educational resources, and web documentation (user guides, help centers).
Enhance Workforce Capability: Sharing and reusing organizational knowledge elevates employee expertise and innovation, improving work efficiency, R&D capabilities, operational skills, and service quality.
Strengthen Team Collaboration: Team members can easily share ideas, experiences, and resources, solving problems together and enhancing collective effectiveness.
Break Down Information Silos: Centralizes knowledge scattered across departments and individuals, removing barriers to knowledge flow within the organization.
Faster Knowledge Access: Enables employees to quickly locate and retrieve required knowledge, reducing time spent on searching and sorting information.
Knowledge Asset Accumulation: Organizes and preserves vital knowledge—such as R&D, sales networks, patents, processes, and skills—as strategic assets, embedding them into organizational culture, platforms, and systems to support long-term growth.
Continuous Learning & Improvement: Empowers employees to learn anytime, anywhere, fostering continuous improvement in professional and comprehensive capabilities to fuel organizational development.
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Knowledge Asset Accumulation: Organizes and preserves vital knowledge—such as R&D, sales networks, patents, processes, and skills—as strategic assets, embedding them into organizational culture, platforms, and systems to support long-term growth. Continuous Learning & Improvement: Empowers employees to learn anytime, anywhere, fostering continuous improvement in professional and comprehensive capabilities to fuel organizational development.
Unifies documents and knowledge on one platform, achieving seamless integration where every document becomes part of the knowledge base. Knowledge is captured during document creation and further enhanced through templates, wiki entries, glossary definitions, and intelligent Q&A—empowering both content production and innovation.
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Multi-format Compatibility and Seamless Collaboration
Supports more than 10 file formats, including Word, Excel, PPT, mind maps, flowcharts, Markdown, rich text, images, audio, and video. Provides robust online preview and collaborative editing features that enable teams to work in real time across locations. This breaks down information silos, promotes fluid knowledge sharing, and significantly boosts team productivity.
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Visualized Knowledge Representation
Using an intuitive graphical interface, the platform thoroughly explores and organizes each fragment of information in the knowledge base. It builds dynamic, interactive ecosystems such as knowledge maps, networks, and graphs. These visual tools highlight relationships between knowledge items, authors, and concepts—allowing users to clearly perceive the structure, connections, and hierarchy within the knowledge landscape.
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AI-Powered Knowledge Management
Built on cutting-edge AI technologies such as deep learning, the platform features a powerful intelligent engine that excels in text recognition, speech recognition, reading comprehension, semantic search, and intelligent dialogue. By leveraging large language models, the AI assistant supports text polishing, expansion, and summarization—greatly enhancing efficiency and ease of content creation.
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Advanced Technical Architecture
The platform is built on cloud-native technologies such as Kubernetes (K8S) and Docker, forming a microservices-based distributed system that ensures high availability and scalability. Cloud deployment supports dynamic resource allocation to handle heavy loads and high concurrency.
With a microservices and DevOps architecture, it enables rapid iteration, flexible expansion, and efficient operations. Big data storage technologies further support massive volumes of data and document storage. -
Xin Chuang Compatibility & Flexible Deployment
Fully compatible with domestic IT infrastructure—including CPUs, servers, middleware, databases, browsers, and document formats—the platform ensures comprehensive support for China’s Xin Chuang (information innovation) ecosystem. It offers flexible deployment across public clouds, on-premise servers, or virtual machines, supporting both centralized and distributed architectures to deliver high performance, availability, scalability, and concurrency.


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