Regulatory authorities require insurance agents to record and preserve key stages of the insurance sales process through audio-video recording ("dual recording"). For scenarios where consumers purchase insurance or financial products online independently, traceability of operational trajectories, images, and videos is mandated. However, the following issues persist:
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Inconsistent Dual Recording Rules
The dual recording process is complex, and regulatory rules vary across regions. Unified management of dual recording standards is lacking, increasing operational pressure on sales personnel.
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Disparity Personnel Competence
Sales staff exhibit varying skill levels, with some lacking proficiency in standard Mandarin or clear articulation of sales scripts.
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Failure to Meet Regulatory Requirements
Dual recording processes often fall short of compliance standards, and manual quality inspection entails excessive workload.
GienTech Intelligent Dual Recording System addresses compliance challenges under dual recording and traceability policies by standardizing the dual recording, traceability collection, and quality inspection processes. It provides an integrated, mature solution for dual recording and traceability while reducing compliance difficulties in financial product sales.
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Low Intrusiveness
Supports low-intrusive integration, automated quality inspection, and video export.
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Multi-Functionality
Includes real-time intelligent quality inspection, instant re-recording, automated task creation, document screen sharing, remote dual recording, external camera solutions, and all-in-one dual recording booth setups.
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Front-End Collection System
Features: Recording environment detection, script splicing, voice broadcast, identity verification, real-time voice quality inspection, and on-the-spot re-recording.
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Back-End Management System
Features: quality inspection task assignment, random quality checks, re-inspections, task reassignment, key task management, and other related functions.
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Pioneer in Intelligent Dual Recording
The first intelligent dual recording product successfully implemented in the insurance industry.
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Regulatory Compliance
Stably operational for over 4 years at a leading life insurance company.
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Real-Time Intelligent Quality Inspection
Instantly displays dual recording quality inspection results.
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Intelligent Voice and Image Recognition
Utilizes AI-driven voice recognition for audio and image recognition for video.


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GienBot RPA
鲸Bot RPA作为数字化劳动力产品解决方案,基于界面元素识别和视觉反馈技术,融合模法师机器学习平台、鲸图知识图谱平台能力,实现企业业务流程自动化,提升企业经营管理的水平
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Intelligent ICR
Uses AI+OCR for high-precision text recognition, high-quality content detection, and highly accurate structured data output.
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ORIGIEN AI Development and Service Platform
The ORIGIEN AI Development and Service Platform is an efficient, low-threshold, open and secure one-stop enterprise-level AI middle platform. Using industry-leading technologies, it builds a full-link, end-to-end AI algorithm development suite and tools. It integrates complex model research and development with service delivery, supporting full-stack machine learning, deep learning, and lifecycle management of large model training and reasoning. The platform helps enterprises achieve the goal of "managing computational power, building models, and utilizing services effectively."
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AI Training Companion System
Creates realistic business scenario simulations for human-machine interaction training, adopting a closed-loop "Learn-Practice-Test-Evaluate" model to ensure progressive mastery, enabling trainees to achieve true competency and effective communication, while enhancing training management through data-driven operations.
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