The knowledge base is part of a team space, where each team space can host multiple knowledge bases. These are categorized into departmental knowledge bases (accessible to all department members) and project-specific knowledge bases (accessible only to project members). Within a knowledge base, users can manage files and online documents, optimizing document organization, storage, and sharing. This enables clients to quickly locate documents and streamline workflows.

The platform provides cloud storage functionality, supporting file uploads/downloads, sharing, online viewing, and editing. Features include version control, revision history, and version rollback capabilities. Users can assign custom tags to documents for categorization and search, manage multi-level directories, and set granular permissions for individual files. This unified document management system allows client personnel to access, search, and review documents anytime, anywhere.

The platform supports real-time multi-user collaborative editing for Office files, as well as rich text, Markdown, mind maps, and flowcharts. This eliminates version conflicts and ensures seamless collaboration between clients and teams during R&D processes.

Knowledge required for specific roles and positions is organized into learning knowledge maps, which visually illustrate connections and hierarchical structures between resources. This transforms complex information into intuitive, easy-to-navigate diagrams, enabling employees to rapidly acquire job-critical knowledge and accelerate professional development.

The platform adopts a primary team and affiliated team model to centralize employee and organizational structure management. Primary teams oversee all employee data and organizational hierarchies, enabling unified control while facilitating cross-departmental document sharing and knowledge exchange.