GienTech Research Institute R&D Efficiency Platform Knowledge Management System
As industries accelerate their digital transformation, there is an urgent need for enhanced collaboration efficiency, security, and deep exploration and effective application of internal knowledge value in document management within the wave of research and development operations integration. GienTech Research Institute R&D Efficiency Platform is actively exploring ways to build an integrated document collaboration and knowledge management platform.
Objective 1: Create a knowledge management platform that integrates collaborative document editing, fast and accurate search, secure access control, and other functions to enhance the quality and efficiency of product development. This unified platform will enable seamless collaboration among cross-regional and cross-departmental team members, ensure real-time document updates and sharing, provide robust support for the smooth progress of R&D projects, and significantly boost productivity and growth momentum.
Objective 2: Systematically organize and categorize fragmented knowledge assets into a structured, easily shareable, and reusable knowledge base. Additionally, tailored learning paths will be designed for employees based on their roles and responsibilities, offering clear knowledge navigation to accelerate onboarding and professional growth.
Objective 3: Incorporate cutting-edge technologies such as cloud-native solutions and artificial intelligence into the knowledge management system. This will establish a highly reliable, high-concurrency, intelligent, and flexibly scalable distributed technical architecture.
1.Knowledge Base
Each team space can create and maintain multiple team knowledge bases and project knowledge bases to manage documents for different projects or members. Within a knowledge base, files and online documents can be managed, streamlining the organization, storage, and sharing of massive volumes of documents.
2.Integrated File Management
Provide cloud storage functionality that supports file uploads/downloads, sharing, online viewing, and editing. Enable version management and revision history for files, including version rollback capabilities. Allow custom document tags, multi-level directory management, and granular permission settings for individual files. Facilitate unified document management. In practical operations, client-side personnel can access and review all documents anytime, anywhere, and quickly search or view them.
3.Online Collaborative Editing
Support real-time multi-user collaborative editing for Office files, as well as rich text, Markdown, mind maps, and flowcharts. In real-world scenarios, this enables seamless online collaborative editing of most document types with client-side personnel during R&D processes, resolving version conflicts.
4.AI Agents
Enable intelligent Q&A based on knowledge base documents. Provide an AI assistant to polish and expand document content. Utilize speech recognition technology to transcribe audio from videos and extract summaries and tasks. Supports automatic tag extraction for documents.
1.By implementing a customized team permission management module, the platform has not only strengthened core functionalities such as file management, online collaborative document editing and sharing, global high-speed search, and diagramming, but also significantly enhanced team collaboration efficiency and user experience in document management.
2. Integrating cutting-edge AI technologies, the system has successfully deployed innovative AI services such as intelligent dialogue (Retrieval-Augmented Generation, RAG) through advanced vector models (Embedding) and large language models (LLMs). This fusion of knowledge management and intelligent services has expanded the boundaries of knowledge management.
Since its launch, the system has:
1. Supported 10+ departments in creating 200+ knowledge bases with 700+ users.
2. Generated 3,000+ Office documents and 15,000+ online documents.
3. Been successfully adopted by multiple commercial banks and rural commercial banks for practical use.
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