On June 24, the Future Impact Summit and Hong Kong AI+ Innovation Award 2026, organised by Metro Broadcast and supported by The Hong Kong Polytechnic University, was held in Hong Kong. The forum gathered leaders from government, industry, academia and research to discuss the AI industry cluster at the Hong Kong-Shenzhen Innovation and Technology Park, digital assets and intelligent wealth management.

With deep implementation capabilities in financial AI scenarios and proven industry value, GienTech’s Financial Industry AI Application Platform stood out among numerous participating solutions and won the AI+ Innovation Enterprise Excellence Award, marking another milestone for GienTech in enterprise-grade financial AI applications.Developed for Hong Kong and overseas financial markets, the award-winning platform is an enterprise-grade multi-agent AI platform built on GienTech’s long-established financial technology expert knowledge base. It integrates OCR, vision models, large language models and retrieval-augmented generation technology, and includes three specialised agents: OCR Agent, Knowledge Agent and Intelligent Reporting Agent.

The platform embeds an end-to-end compliance governance framework. Through permission segregation, source traceability, audit logging and human-in-the-loop review, AI is positioned as a decision-support tool rather than an autonomous decision-maker. This design aligns with the core expectations of regulators such as the Hong Kong Monetary Authority and the Monetary Authority of Singapore on AI governance and data security. Supported by a unified multi-agent orchestration mechanism, the platform embeds AI into banking workflows, addresses the “last-mile” challenge of financial AI implementation, and forms an intelligent application system that is reviewable, traceable and scalable. The platform has achieved scaled deployment across three core scenarios, with measurable and traceable outcomes. In cheque verification, OCR Agent combines AI pre-recognition, exception alerts and targeted manual review, replacing traditional full manual checking. The application covers the full cheque processing workload, handles more than 20,000 cheques per day with 95% AI recognition accuracy, and releases over 1,000 hours of repetitive verification work each month.

For customer service and internal knowledge services, Knowledge Agent uses large language models and RAG technology to consolidate fragmented knowledge from policy documents and business materials into a unified intelligent Q&A service. The application supports more than 130,000 Q&A interactions per month, shortens average response time to three to five seconds, and reduces cross-department business transfers by 92.3%, improving response consistency and operational efficiency. In corporate client risk control and public sentiment analysis, Intelligent Reporting Agent aggregates multi-source information and generates structured analytical reports. It produces more than 3,000 professional reports per month, saves over 5,000 hours of manual retrieval and analysis work each month, and covers more than 300,000 information sources, improving risk intelligence coverage and response efficiency.

As an international financial centre and international innovation and technology centre, Hong Kong is a strategic anchor for GienTech’s global development. GienTech has served the Hong Kong market for 19 years and has built a local service team of more than 600 professionals. Looking ahead, GienTech will use Hong Kong as a strategic base to strengthen overseas product R&D, talent development and industry-academia-research collaboration, supporting global clients in intelligent transformation.