GienTech understands the customer needs. We use the technology promoting the seamless Digital Claims’ experience. We utilized the AI Chatbot together with the digital transformation on the Customer Portal and the uniform the mobile app’s look & feel, which turning the claims from weeks to days. For reimbursement, this Insurer also aligns with the popular convenience store to allow the customer to collect the claims’ payment at its convenience.

GienTech helps the client implementing the AI chatbot & digital transformation on customer portal & Mobile app to better serve customers and sales agents digitally and conveniently. This customer experience brings new ways to strengthen customer relationships & brand’s loyalty.